BTEC Higher National Certificate (HNC) and Diploma (HND) in Hospitality Management (RQF)
Introduction
The BTEC Higher National Diploma Certificate and in Hospitality Management provides a work-related programme of management studies that covers the key knowledge, understanding and practical skills required in the hospitality industry.
Duration: 1-2 Years Academic Level: 4/5 Awarding Body: Pearson
For detailed information about the course details, please refer to Student Handbook and Programme Specification at https://docklandsacademy.co.uk/student-handbooks-2
Course Objectives
To develop the knowledge, understanding and skills of learners in the field of hospitality management and provide opportunities for learners to gain a nationally-recognised vocational qualification to enter employment in the hospitality sector, or to progress to higher education qualifications such as a degree in a related area like business management or leisure and tourism management.
Progression and Awards
Students commence by enrolling on the Higher National Certificate (HNC) programme, and upon successful completion of units worth 120 credits at the end of the first year of study, progress onto the Higher National Diploma (HND) programme. Having achieved 240 Credits, students are awarded the Higher National Diploma (HND). Students who are not able to progress or who wish to complete only one year of studies can be awarded the Higher National Certificate (HNC). Where one or more units are completed but there is no further progression, students may claim the relevant unit certificate(s).
Programme Standard
The programme specification and individual unit specifications for this subject are set and issued by Pearson. Academic Management and Teaching and Assessment align with and follow these standards.
Methods of Teaching
Each unit will be delivered in 3 or 6- hour sessions (depending on the weight of the unit) two days a week (Monday – Tuesday for Weekday Classes / Saturday – Sunday for Weekend Classes) for eleven weeks per 15 credits minimum totalling 60 guided learning hours. Methods of learning include lectures, discussions, use of visual aids, websites and online resources, handouts of readings, exercises and worksheets, workshops, pair and group work, presentation, seminars and one to one sessions with the tutor. Teaching aims to engage students as active learners.
In addition, students will need to carry out directed learning, including thorough research and completing their assignments in their own time during outside class hours. During the term, specific amount of time is given in addition to class hours for individual tutorials whilst students work on their assignments. This is designed so students can develop over the programme as independent learners. Study skills training and learning support are provided with a view to increasing both technical or occupational subject skills and personal competencies such as critical thinking and communication skills.
For 2021 Autumn Term, we will be delivering the courses in blended-learning format as the method of teaching due to current Covid-19 pandemic conditions.
Methods of Assessment
Students will be handed assignment briefs after the second week of each term. Assessment will be carried out using a wide range of methods, including evaluation of written reports, oral presentation and observations of practical work. Students will be required to demonstrate that they have attained a good understanding of each module by meeting all the learning outcomes, as described in the unit specification in order to gain a pass. Further advanced grades of merit or distinction may also be awarded to students who meet the descriptors for those awards detailed in the assignment briefs.
Once a student’s assignment has been submitted the tutor will mark and provide qualitative assessment and feedback in the form of written evaluations against each criteria given for learning outcomes. The student will receive their feedback verbally as well as having reasonable opportunity to resubmit work if necessary.
All assessments will be based upon the tutor’s academic judgements, but these will be verified by both internal and external assessors. Students are given the opportunity to appeal through both Docklands Academy and Pearson appeals procedures.
Course Content: One or two year programme including the following units:
Year 1 HNC Level 4 Hospitality Management (General Pathway) (RQF)
| Unit Number | Unit Title | Core/Specialist | Credit Value |
| 1 | The Contemporary Hospitality Industry | Core | 15 |
| 2 | Managing the Customer Experience | Core | 15 |
| 3 | Professional Identity and Practice | Core | 15 |
| 4 | The Hospitality Business Toolkit | Core | 15 |
| 5 | Leadership and Management for Service Industries (Pearson-set) | Core | 15 |
| 6 | Managing Food and Beverage Operations | Group A | 15 |
| 9 | Managing Food Production | Group A | 15 |
| 15 | Hospitality Marketing Essentials | Group B | 15 |
| Total Credits | 120 | ||
Year 2 HND Level 5 Hospitality Management (General Pathway) (RQF)
All level 4 units above are core units for level 5
| Unit Number | Unit Title | Core/Specialist | Credit Value |
| 18 | Research Project (Pearson-set) | Core | 30 |
| 19 | Hospitality Consumer Behaviour and Insight | Core | 15 |
| 29 | Managing and Planning and Event | Core | 30 |
| 32 | Sales Management | Core | 15 |
| 44 | Strategic Human Resource Management | Optional | 15 |
| 46 | Managing and Running a Small Business | Optional | 15 |
| Total Credits | 120 | ||
COURSE FEE : £6150 per level. Level 4 and 5 (2 year-study) Total: £12,300.
Completion of this course will enable the student to progress further into careers pathway, some of which can be found on this link.
Minimum Benchmark Entry Requirements (BER)
You must be 18 years-old or over at the time of registration. All applicants admitted to the Academy must meet the entry criteria specified for each programme. Please see individual course details for the specific entry requirements of each course on our website, also the Academy`s minimum (benchmark) entry requirement on DAL Procedure 4.1 Enrolment and Selection.
The Academy’s Internal Evaluation
The benchmark entry requirements listed on DAL Procedure 4.1 Enrolment and Selection are only a part of the information we use to build a picture of the applicants’ academic ability and potential. That’s why, applicants who are eligible for application then:
· are invited to complete a written Entry Test depending upon their current qualifications, which consists of two sections: English Proficiency Test and Diagnostic Mathematics Test.
· (Following the written Entry Test) are invited for an interview which serves as both a need analysis questionnaire designed to identify their employment goals, academic and development needs, and an English Speaking and Listening skill test to ascertain their English Language level along with the written test.
Command of the English language is essential for BTEC programmes. All undergraduate (and graduate) level applicants (Home/ EEA/ ILR and Swiss national) whose first language is not English must provide recent evidence that they have an adequate command of both spoken and written English level B2 of the CEFR (Common European Framework Reference) for the programme of study for which they have applied or go through our Internal Evaluation Process.
Admissions via alternative criteria (BTEC Programmes)
The term ‘alternative assessment’ is applied to applicants seeking admission who hold qualifications which do not satisfy benchmark entry requirements or programme-specific entry requirements. All students offering non-standard qualifications are expected to demonstrate the same level of academic potential as those offering standard qualifications. To be considered for special entry, the applicant must possess one of the types of qualifications listed on DAL Procedure 4.1 Enrolment and Selection.
Conditional Offers may be granted on the basis that a student has shown adequate academic application but needs some assistance with their English prior to commencement of study. In this instance, English language support will be offered to the applicant (with an additional fee) until they reach to the entry requirement level for the course.
Cases for consideration should be submitted to the Academic Head via Admissions Team. Applicants below the benchmark level may not be admitted without the advance approval of the Academic Head. The full details of the applicant recommended for special entry should be provided to the Academic Head, whose decision in such matters is final.
Students wishing to study on a part-time basis should apply to the Academy directly. Requirements for admission for part-time study are identical to those applying for full- time study subject to availability at the time of the enquiry.
Please click here to read the Refund Policy.
Please click here our full Terms and Conditions
BTEC Higher National Certificate (HNC) and Diploma (HND) in International Travel & Tourism Management (RQF)
Introduction
The BTEC Higher National Certificate and Diploma in International Travel & Tourism Management provides a work-related programme of study that covers the key knowledge, understanding and practical skills required in the sector with some specialist units.
Student Funding is available for UK and EU nationals for this course.
For detailed information about the course details, please refer to Student Handbook and Programme Specification at https://docklandsacademy.co.uk/student-handbooks-2
Duration: 1-2 Years Academic Level: 4/5 Awarding Body: Pearson
Course Objectives
To develop the knowledge, understanding and skills of learners in the field of travel and tourism and provide opportunities for learners to gain a nationally recognised vocational qualification to enter employment in travel and tourism, or to progress to higher education qualifications such as a degree in a related area.
Progression and Awards
Students commence by enrolling on the Higher National Certificate (HNC) programme, and upon successful completion of units worth 120 credits at the end of the first year of study, progress onto the Higher National Diploma (HND) programme. Having achieved 240 Credits, students are awarded the Higher National Diploma (HND). Students who are not able to progress or who wish to complete only one year of studies can be awarded the Higher National Certificate (HNC). Where one or more units are completed but there is no further progression, students may claim the relevant unit certificate(s).
Programme Standard
The programme specification and individual unit specifications for this subject are set and issued by Pearson. Academic Management and Teaching and Assessment align with and follow these standards.
Methods of Teaching
Each unit will be delivered in 3 or 6- hour sessions (depending on the weight of the unit) two days a week (Monday – Tuesday for Weekday Classes / Saturday – Sunday for Weekend Classes) for eleven weeks per 15 credits minimum totalling 60 guided learning hours. Methods of learning include lectures, discussions, use of visual aids, websites and online resources, handouts of readings, exercises and worksheets, workshops, pair and group work, presentation, seminars and one to one sessions with the tutor. Teaching aims to engage students as active learners.
In addition, students will need to carry out directed learning, including thorough research and completing their assignments in their own time during outside class hours. During the term, specific amount of time is given in addition to class hours for individual tutorials whilst students work on their assignments. This is designed so students can develop over the programme as independent learners. Study skills training and learning support are provided with a view to increasing both technical or occupational subject skills and personal competencies such as critical thinking and communication skills.
For 2021 Autumn Term, we will be delivering the courses in blended-learning format as the method of teaching due to current Covid-19 pandemic conditions.
Methods of Assessment
Students will be handed assignment briefs after the second week of each term. Assessment will be carried out using a wide range of methods, including evaluation of written reports, oral presentation and observations of practical work. Students will be required to demonstrate that they have attained a good understanding of each module by meeting all the learning outcomes, as described in the unit specification in order to gain a pass. Further advanced grades of merit or distinction may also be awarded to students who meet the descriptors for those awards detailed in the assignment briefs.
Once a student’s assignment has been submitted the tutor will mark and provide qualitative assessment and feedback in the form of written evaluations against each criteria given for learning outcomes. The student will receive their feedback verbally as well as having reasonable opportunity to resubmit work if necessary.
All assessments will be based upon the tutor’s academic judgements, but these will be verified by both internal and external assessors. Students are given the opportunity to appeal through both Docklands Academy and Pearson appeals procedures.
Course Content: One or two year programme including the following units:
Year 1 HNC Level 4 International Travel and Tourism Management (General Pathway) (RQF)
| Unit
Number |
Unit Title | Core/Specialist | Credit Value |
| 1 | The Contemporary Travel and Tourism Industry | Core | 15 |
| 2 | Managing the Customer Experience | Core | 15 |
| 3 | Professional Identity and Practice | Core | 15 |
| 4 | The Travel and Tourism Business Toolkit | Core | 15 |
| 5 | Leadership and Management for Service Industries (Pearson-set) | Core | 15 |
| 7 | Managing Conference and Events | Group A | 15 |
| 8 | Visitor Attraction Management | Group A | 15 |
| 16 | Marketing Essentials for Travel and Tourism | Group B | 15 |
| Total Credits | 120 | ||
Year 2 HND Level 5 International Travel and Tourism Management (General Pathway) (RQF)
(All level 4 units above are core units for level 5)
| Unit Number | Unit Title | Core/Specialist | Credit Value |
| 19 | Research Project (Pearson-set) | Core | 30 |
| 20 | Tourism Consumer Behaviour and Insight | Core | 15 |
| 33 | Global Sustainable Tourism Development | Specialist | 15 |
| 34 | Marketing for Ethical Tourism | Specialist | 15 |
| 41 | Tourist Resort Management | Optional | 15 |
| 45 | Sustainable and Responsible Tourism Management | Optional | 15 |
| 49 | Managing and Running a Small Business | Optional | 15 |
| Total Credits | 120 | ||
COURSE FEE : £6150 per level. Level 4 and 5 (2 year-study) Total: £12,300.
Completion of this course will enable the student to progress further into careers pathway, some of which can be found on this link.
Minimum Benchmark Entry Requirements (BER)
You must be 18 years-old or over at the time of registration. All applicants admitted to the Academy must meet the entry criteria specified for each programme. Please see individual course details for the specific entry requirements of each course on our website, also the Academy`s minimum (benchmark) entry requirement on DAL Procedure 4.1 Enrolment and Selection.
The Academy’s Internal Evaluation
The benchmark entry requirements listed on DAL Procedure 4.1 Enrolment and Selection are only a part of the information we use to build a picture of the applicants’ academic ability and potential. That’s why, applicants who are eligible for application then:
· are invited to complete a written Entry Test depending upon their current qualifications, which consists of two sections: English Proficiency Test and Diagnostic Mathematics Test.
· (Following the written Entry Test) are invited for an interview which serves as both a need analysis questionnaire designed to identify their employment goals, academic and development needs, and an English Speaking and Listening skill test to ascertain their English Language level along with the written test.
Command of the English language is essential for BTEC programmes. All undergraduate (and graduate) level applicants (Home/ EEA/ ILR and Swiss national) whose first language is not English must provide recent evidence that they have an adequate command of both spoken and written English level B2 of the CEFR (Common European Framework Reference) for the programme of study for which they have applied or go through our Internal Evaluation Process.
Admissions via alternative criteria (BTEC Programmes)
The term ‘alternative assessment’ is applied to applicants seeking admission who hold qualifications which do not satisfy benchmark entry requirements or programme-specific entry requirements. All students offering non-standard qualifications are expected to demonstrate the same level of academic potential as those offering standard qualifications. To be considered for special entry, the applicant must possess one of the types of qualifications listed on DAL Procedure 4.1 Enrolment and Selection.
Conditional Offers may be granted on the basis that a student has shown adequate academic application but needs some assistance with their English prior to commencement of study. In this instance, English language support will be offered to the applicant (with an additional fee) until they reach to the entry requirement level for the course.
Cases for consideration should be submitted to the Academic Head via Admissions Team. Applicants below the benchmark level may not be admitted without the advance approval of the Academic Head. The full details of the applicant recommended for special entry should be provided to the Academic Head, whose decision in such matters is final.
Students wishing to study on a part-time basis should apply to the Academy directly. Requirements for admission for part-time study are identical to those applying for full- time study subject to availability at the time of the enquiry.
Please contact us for fees at info@docklandsacademy.co.uk
Total Cost:
Please click here to read the Refund Policy.
Please click here our full Terms and Conditions
Diploma in Catering & Restaurant Management
Introduction
The Diploma in Catering & Restaurant Management programme has been developed exclusively for our students by DAL in partnership with CTH. All aspects of catering and restaurant management are covered including operational, functional and strategic issues and concepts. It combines academic theory with practical industry experience from work-based learning in one of our high-quality partner restaurants including the Tas, Haz and Hazev groups.
Duration: 1 year for each level Academic Levels: 5 & 6
Awarding Body: Confederation of Tourism & Hospitality
Course Objectives
Develop the knowledge, understanding and skills of learners in the field of catering and restaurant management, and provide opportunities for learners to gain a nationally-recognised vocational qualification to enter employment in this sector, or to progress to higher education qualifications.
Progression
This qualification leads to further studies in catering and restaurant management, or hospitality management at postgraduate level. CTH/DAL qualifications are recognised as accepted routes onto the later stages of a number of UK and overseas university qualifications including final year undergraduate and master’s degrees.
Course Content: One year programmes for levels 5 and 6
| Level 5 units | Credits |
| Managing Catering & Restaurant Facilities | 20 |
| Food and Beverage Management in Catering and Restaurants | 20 |
| Human Resource Management in Restaurants | 20 |
| Financial Aspects of a Hospitality and Tourism Business | 24 |
| Catering and Restaurant Management in Practice | 40 |
| Total Credits | 124 |
COURSE FEE : £5995
You must be 16 years-old or over at the time of registration. You should have a related Level 3 or Level 4 qualification or equivalent overseas qualifications at Level 3 or 4. International students should be English B1 Level of the Common European Framework Reference (CEFR). Prior learning from relevant work experience can be taken into consideration if you do not have formal qualifications. You can contact us and enquire if you are able to start the course on the basis of your work experience alone.
Please contact us for fees at info@docklandsacademy.co.uk
Total Cost:
Refunds
When accepting an offer of a place of study at the Academy, a prospective student is required to pay the full amount of the tuition fees for their selected course as set out in our most recent publicity material including the web site.
Tuition fees, as agreed by the student in the Terms and Conditions and in the Learning Agreement signed on induction, will NOT normally be refunded.
This includes, by way of example only;
- if an international student obtains a visa to study at the Academy, enters the UK, but then chooses not to take up studies at the Academy
- if a student enrols on a chosen course of study, is inducted into the Academy, but then discontinues the course
- if a student is removed from the Academy due to non-compliance with the Academy’s Procedure 4.4 Attendance monitoring, serious misconduct or other reason
- if a student is continuously late, absent, or leaves before the course ends
- if there is an event outside of our control which prevents the course from continuing such as the Academy being forced to close fees will not normally be refunded
However, the tuition fees MAY be refunded in special circumstances.
These include, but are not limited to;
- if a student wishes to cancel a booking and gives two weeks’ notice in writing before the start of the course
- if a prospective international student has made a deposit of their fees, but then fails to obtain a visa to study at the Academy. In this case the student or his/ her consultant must send scanned copies of their DAL Offer Letter/s, Visa Refusal Letter and passport by e-mail to the Academy for verification
- if a prospective international student obtains a visa to study at the Academy, but then, before entry to the UK, decides not to take up the offer of admission
- if there are strong compassionate or health grounds, supported by the presentation of suitable evidence
An application for a refund must be made on the Tuition Fee Refund Application form (available from the website or in hard copy on request) submitted to the Finance Manager. A decision will be made by the Finance Manager, which is subject to review at the discretion of the Academy Directors, whose decision is final, there being no further appeal. The decision will aim to take into account all the known circumstances and the overall reasonableness and fairness of the case.
A refund, if approved, will be limited to the tuition fees paid to the Academy less an amount proportional to the time spent by the student at the Academy. The Academy shall not be liable in any case for bank charges incurred, monetary loss suffered due to currency fluctuations or any other consequential loss. Due to the above procedures the Academy requires a minimum period of 42 days to process any refund.
These Terms and conditions are for students and prospective students wishing to join a course of study at Docklands Academy London (DAL), which from herein is referred to as ‘the Academy’.
Admissions
After completing your application you will be informed if the course you would like to do is available and if you meet the entry requirements. When accepting an offer of a place of study at the Academy a prospective student is required to pay the full amount of the tuition fees for their selected course as set out in our most recent publicity material including the web site apart from circumstances explained in the Refund Policy, course fees are non-refundable and non-transferable.
You are responsible for obtaining the correct visa to study in the UK as required. Students who require a short-term study visa for up to 6 or 11 months will be sent a letter of acceptance after they successfully apply for a course. Please see the following link for details of study visas to the UK: https://www.gov.uk/study-visit-visa. The Academy will not take responsibility for students who have failed to obtain the right visa without which they are not permitted to stay and study in the UK.
Minimum age
For our adult classes of English and Higher Education the minimum age is 16 years old but we have English summer programmes for groups of children aged 10-15.
Medical and Travel insurance
Full comprehensive travel insurance is recommended for any period of study in the UK.
Safeguarding
Please refer to our U18s page for our safeguarding policy.
Personal Injury or Loss
The Academy accepts no responsibilty for personal injury, loss or damage to property apart from harm occuring due to negligence on the part of the Academy or its employees. Valuables should not be brought to the Academy and left unattended. The Academy does not accept responsibility for any harm resulting from events beyond its control, including but not limited to natural disasters, poor weather conditions, war, industrial action, transportation delays or accidents, illness or quarantine.
Accommodation
We do not provide our own acommodation. You can make your own arrangements for accommodation or we can arrange it for you which may work out cheaper. We only use reputable accommodation providers including the links given below. If you want to book accommodation through us, you must make the required payment to us in full a minimum of two weeks in advance. If after booking accommodation through us you wish to cancel and receive a refund, you may be liable to pay a cancellation fee according to the terms and conditions of the provider. Please see the following links for more details.
http://www.bethnalstudentliving.com/
http://www.perfecthomestay.co.uk/
Student holidays
As long as the Academy is informed one week in advance, students will be able to take a holiday for up to a month. They would then be able to return and complete the time they have paid to study. We may allow multiple holidays according to the same conditions, but this must first be approved by senior staff at the Academy.
Public (Bank)Holidays
The Academy is closed for 8 days of public holidays per year. No fees are charged for these days and your course will be extended if it coincides with any Bank holidays.
[cs_faq cs_faq_section_title=”” cs_faq_view=”list” column_size=”1/1″][faq_item faq_active=”no” faq_title=”Bank Holidays”]
| 2017 | ||
| 28 August | Monday | Summer bank holiday |
| 25 December | Monday | Christmas Day |
| 26 December | Tuesday | Boxing Day |
| 2018 | ||
| 1 January | Monday | New Year’s Day |
| 30 March | Friday | Good Friday |
| 2 April | Monday | Easter Monday |
| 7 May | Monday | Early May bank holiday |
| 28 May | Monday | Spring bank holiday |
| 27 August | Monday | Summer bank holiday |
| 25 December | Tuesday | Christmas Day |
| 26 December | Wednesday | Boxing Day |
[/faq_item]
Making a payment
You cannot start the course until the required payment is made in full, including any accommodation fees.
You may pay by:
- Bank Transfer in £ sterling
- Credit and Debit Cards
Fees include:
- Course registration fee (includes a coursebook for courses over 4 weeks long)
- Course fee
- Teaching materials other than the coursebook
- Accommodation fees (if applicable)
- Bank transfer fee (if applicable)
- Airport transfer fee (if applicable)
Promotional Offers
Any special offers apply from the date of publication and are not valid after their expiry date.
Entry Requirements
Students will be assessed before being placed in a class at the appropriate level. Please see individual course details for the specific entry requirements of each course. The Academy reserves the right to interview applicants and refuse entry to anyone. The Academy will not be obligated to provide reasons for rejecting an application by discussion or correspondence. We accept students on the assumption that they are of sound health and are at the appropriate age required for their course.
Code of Conduct
The Academy has an expectation that all students will engage with our Code of Conduct. Copies of the code are displayed around the Academy building. The Academy has drawn up the Code of Conduct with reference to Chapter B4 of the UK Quality Code.
Good conduct means:
- realising that you are a member of the Academy community and will behave accordingly. This applies anywhere and at any time but is particularly important in the local community around the Academy, whilst on fieldwork, whilst on other study away from the Academy and whilst engaged in any other Academy-related activity
- recognising the diversity of the Academy community and not discriminating against others on the basis of their: age, ethnic origin, race, nationality, membership of a national minority, culture, language, religious faith or affiliation or lack thereof, political affiliation or opinions or lack thereof, gender, gender identity, sexuality, sexual orientation, marital status, caring or parental responsibilities, illness, ability or disability, mental health status, medical condition, physical appearance, genetic features, parentage, descent, full or part-time student status, socio-economic background, employment status, trade union affiliation, spent or irrelevant criminal convictions or any other irrelevant distinction
- acting responsibly and being honest
- being considerate, respectful and courteous towards others
- behaving in a respectful manner towards others so that they do not feel that they are being harassed or bullied
- abiding by the law
In the Academy
When attending classes or other activities in the Academy you must follow the rules laid down for academic activity. This means:
- being punctual for all classes and other appointments
- informing the relevant person in an appropriate manner if you are going to be absent or delayed for an activity where you are expected to attend
- being aware of and acting upon the advice and assistance available on academic and other matters from sources such as personal, programme and departmental tutors
- seeking help when you need it
While around the Academy
You must show respect for Academy property informing yourself of Academy Health and Safety procedures and follow them. This means:
- playing your part in maintaining security and being prepared to produce your identity card when requested
- caring for the environment of the Academy by respecting buildings, spaces and facilities
- recycling and disposing of litter responsibly
- acting upon the Academy’s advice for saving energy
- showing consideration for others (eg. switching mobile phones off in classes)
- ensuring that any activity you engage in using the internet, including virtual learning environments, social networking sites (eg. My Space, Facebook, Twitter etc ), blogs or other web resources, refrains from causing offence and could not be regarded as bullying or harassment
- respecting the right of freedom of speech provided it is within the law
Students are admitted on condition that they accept these terms and conditions and all the rules and expectations regarding their behaviour in line with four key values of the Academy and all the rules as stipulated in the application form and student declaration documents. The Academy will make every effort to inform and warn students, agents or parents if there are any breaches of rules. Reapeated breaches or incidents of gross misconduct may result in a sanction such as suspension or dismissal from the Academy. In such cases students will not be reimbursed fees and the students may incur costs they will be required to pay.
Airport Transfers
We can help you arrange an airport transfer service for a fee upon request. If you book this service, someone will meet you at the airport and take you to your accommodation.
Health & Safety
The Academy is fully compliant with all UK Health and Safety legislation with respect to adult and child safety including the implementation of a safeguarding and prevent strategy policy. All contact staff have DBS police record checks and receive regular Health and Safety training updates according to the recommendations of relevant bodies such as English UK.
Medical Conditions and Emergencies
The Academy has qualified first-aiders and fire marshals. Any medication that a student brings with them must be labelled in English and the Academy Welfare Officer must be informed. Any medical condition including allergies must be declared on your application form. Regretably any student arriving with a serious medical condition not previously reported on the medical and personal information form may be sent home with no refund of fees.
Force Majeure
In the event of ‘force majeure’ such as fire, flooding, infectious diseases and other events outside the Academy’s reasonable control which may cause the closure of the school, no refund of fees will be made to students, except at the Academy’s discretion in exceptional circumstances.
Disclaimer
All details are published in good faith as of July 2017. All programmes are subject to availability and minimum class numbers. We reserve the right to alter any particulars such as fees at the discretion of the Academy. We reserve the right to cancel any course or close the school for whatever reason. Should this be necessary, we will do our best to find an alternative course for you. If this is not possible, you may be able to apply for a refund. Please see our refund policy.
Postgraduate Diplomas
Undergraduate Programmes
Foundation in Business or Computing
Introduction
We run the NCC accredited Level 3 International Foundation for Higher Education Studies.
This is a one year full-time programme offering a pre-university qualification with an entry route to a university in the UK or overseas, or progression onto the NCC Level 3 Diplomas in Computing, Business or Business IT
Course Objectives
Students may start in September or January depending upon their level in English and Maths and finish the course in July.
Students must complete 6 core units including Developing English Language Skills, Advanced English Language Skills, English for Academic Purposes, Study and Communication Skills, Culture Studies and Foundation Maths.
They must also choose two other units depending upon what they aim to do next. The units are assessed by a mixture of written examinations and assignments. For full details go to this link
Students must be 16 years or older. They must have successfully completed secondary education in an appropriate range of subjects. They must also hold a valid score of 4.5 or above in the International English Language Testing System (IELTS) examination or equivalent.
Alternatively, students can take the free NCC Education Standard English Placement Test to provide evidence of an equivalent level of English language.
Please contact us for fees at info@docklandsacademy.co.uk
Total Cost:
Refunds
When accepting an offer of a place of study at the Academy, a prospective student is required to pay the full amount of the tuition fees for their selected course as set out in our most recent publicity material including the web site.
Tuition fees, as agreed by the student in the Terms and Conditions and in the Learning Agreement signed on induction, will NOT normally be refunded.
This includes, by way of example only;
- if an international student obtains a visa to study at the Academy, enters the UK, but then chooses not to take up studies at the Academy
- if a student enrols on a chosen course of study, is inducted into the Academy, but then discontinues the course
- if a student is removed from the Academy due to non-compliance with the Academy’s Procedure 4.4 Attendance monitoring, serious misconduct or other reason
- if a student is continuously late, absent, or leaves before the course ends
- if there is an event outside of our control which prevents the course from continuing such as the Academy being forced to close fees will not normally be refunded
However, the tuition fees MAY be refunded in special circumstances.
These include, but are not limited to;
- if a student wishes to cancel a booking and gives two weeks’ notice in writing before the start of the course
- if a prospective international student has made a deposit of their fees, but then fails to obtain a visa to study at the Academy. In this case the student or his/ her consultant must send scanned copies of their DAL Offer Letter/s, Visa Refusal Letter and passport by e-mail to the Academy for verification
- if a prospective international student obtains a visa to study at the Academy, but then, before entry to the UK, decides not to take up the offer of admission
- if there are strong compassionate or health grounds, supported by the presentation of suitable evidence
An application for a refund must be made on the Tuition Fee Refund Application form (available from the website or in hard copy on request) submitted to the Finance Manager. A decision will be made by the Finance Manager, which is subject to review at the discretion of the Academy Directors, whose decision is final, there being no further appeal. The decision will aim to take into account all the known circumstances and the overall reasonableness and fairness of the case.
A refund, if approved, will be limited to the tuition fees paid to the Academy less an amount proportional to the time spent by the student at the Academy. The Academy shall not be liable in any case for bank charges incurred, monetary loss suffered due to currency fluctuations or any other consequential loss. Due to the above procedures the Academy requires a minimum period of 42 days to process any refund.
These Terms and conditions are for students and prospective students wishing to join a course of study at Docklands Academy London (DAL), which from herein is referred to as ‘the Academy’.
Admissions
After completing your application you will be informed if the course you would like to do is available and if you meet the entry requirements. When accepting an offer of a place of study at the Academy a prospective student is required to pay the full amount of the tuition fees for their selected course as set out in our most recent publicity material including the web site apart from circumstances explained in the Refund Policy, course fees are non-refundable and non-transferable.
You are responsible for obtaining the correct visa to study in the UK as required. Students who require a short-term study visa for up to 6 or 11 months will be sent a letter of acceptance after they successfully apply for a course. Please see the following link for details of study visas to the UK: https://www.gov.uk/study-visit-visa. The Academy will not take responsibility for students who have failed to obtain the right visa without which they are not permitted to stay and study in the UK.
Minimum age
For our adult classes of English and Higher Education the minimum age is 16 years old but we have English summer programmes for groups of children aged 10-15.
Medical and Travel insurance
Full comprehensive travel insurance is recommended for any period of study in the UK.
Safeguarding
Please refer to our U18s page for our safeguarding policy.
Personal Injury or Loss
The Academy accepts no responsibilty for personal injury, loss or damage to property apart from harm occuring due to negligence on the part of the Academy or its employees. Valuables should not be brought to the Academy and left unattended. The Academy does not accept responsibility for any harm resulting from events beyond its control, including but not limited to natural disasters, poor weather conditions, war, industrial action, transportation delays or accidents, illness or quarantine.
Accommodation
We do not provide our own acommodation. You can make your own arrangements for accommodation or we can arrange it for you which may work out cheaper. We only use reputable accommodation providers including the links given below. If you want to book accommodation through us, you must make the required payment to us in full a minimum of two weeks in advance. If after booking accommodation through us you wish to cancel and receive a refund, you may be liable to pay a cancellation fee according to the terms and conditions of the provider. Please see the following links for more details.
http://www.bethnalstudentliving.com/
http://www.perfecthomestay.co.uk/
Student holidays
As long as the Academy is informed one week in advance, students will be able to take a holiday for up to a month. They would then be able to return and complete the time they have paid to study. We may allow multiple holidays according to the same conditions, but this must first be approved by senior staff at the Academy.
Public (Bank)Holidays
The Academy is closed for 8 days of public holidays per year. No fees are charged for these days and your course will be extended if it coincides with any Bank holidays.
[cs_faq cs_faq_section_title=”” cs_faq_view=”list” column_size=”1/1″][faq_item faq_active=”no” faq_title=”Bank Holidays”]
| 2017 | ||
| 28 August | Monday | Summer bank holiday |
| 25 December | Monday | Christmas Day |
| 26 December | Tuesday | Boxing Day |
| 2018 | ||
| 1 January | Monday | New Year’s Day |
| 30 March | Friday | Good Friday |
| 2 April | Monday | Easter Monday |
| 7 May | Monday | Early May bank holiday |
| 28 May | Monday | Spring bank holiday |
| 27 August | Monday | Summer bank holiday |
| 25 December | Tuesday | Christmas Day |
| 26 December | Wednesday | Boxing Day |
[/faq_item]
Making a payment
You cannot start the course until the required payment is made in full, including any accommodation fees.
You may pay by:
- Bank Transfer in £ sterling
- Credit and Debit Cards
Fees include:
- Course registration fee (includes a coursebook for courses over 4 weeks long)
- Course fee
- Teaching materials other than the coursebook
- Accommodation fees (if applicable)
- Bank transfer fee (if applicable)
- Airport transfer fee (if applicable)
Promotional Offers
Any special offers apply from the date of publication and are not valid after their expiry date.
Entry Requirements
Students will be assessed before being placed in a class at the appropriate level. Please see individual course details for the specific entry requirements of each course. The Academy reserves the right to interview applicants and refuse entry to anyone. The Academy will not be obligated to provide reasons for rejecting an application by discussion or correspondence. We accept students on the assumption that they are of sound health and are at the appropriate age required for their course.
Code of Conduct
The Academy has an expectation that all students will engage with our Code of Conduct. Copies of the code are displayed around the Academy building. The Academy has drawn up the Code of Conduct with reference to Chapter B4 of the UK Quality Code.
Good conduct means:
- realising that you are a member of the Academy community and will behave accordingly. This applies anywhere and at any time but is particularly important in the local community around the Academy, whilst on fieldwork, whilst on other study away from the Academy and whilst engaged in any other Academy-related activity
- recognising the diversity of the Academy community and not discriminating against others on the basis of their: age, ethnic origin, race, nationality, membership of a national minority, culture, language, religious faith or affiliation or lack thereof, political affiliation or opinions or lack thereof, gender, gender identity, sexuality, sexual orientation, marital status, caring or parental responsibilities, illness, ability or disability, mental health status, medical condition, physical appearance, genetic features, parentage, descent, full or part-time student status, socio-economic background, employment status, trade union affiliation, spent or irrelevant criminal convictions or any other irrelevant distinction
- acting responsibly and being honest
- being considerate, respectful and courteous towards others
- behaving in a respectful manner towards others so that they do not feel that they are being harassed or bullied
- abiding by the law
In the Academy
When attending classes or other activities in the Academy you must follow the rules laid down for academic activity. This means:
- being punctual for all classes and other appointments
- informing the relevant person in an appropriate manner if you are going to be absent or delayed for an activity where you are expected to attend
- being aware of and acting upon the advice and assistance available on academic and other matters from sources such as personal, programme and departmental tutors
- seeking help when you need it
While around the Academy
You must show respect for Academy property informing yourself of Academy Health and Safety procedures and follow them. This means:
- playing your part in maintaining security and being prepared to produce your identity card when requested
- caring for the environment of the Academy by respecting buildings, spaces and facilities
- recycling and disposing of litter responsibly
- acting upon the Academy’s advice for saving energy
- showing consideration for others (eg. switching mobile phones off in classes)
- ensuring that any activity you engage in using the internet, including virtual learning environments, social networking sites (eg. My Space, Facebook, Twitter etc ), blogs or other web resources, refrains from causing offence and could not be regarded as bullying or harassment
- respecting the right of freedom of speech provided it is within the law
Students are admitted on condition that they accept these terms and conditions and all the rules and expectations regarding their behaviour in line with four key values of the Academy and all the rules as stipulated in the application form and student declaration documents. The Academy will make every effort to inform and warn students, agents or parents if there are any breaches of rules. Reapeated breaches or incidents of gross misconduct may result in a sanction such as suspension or dismissal from the Academy. In such cases students will not be reimbursed fees and the students may incur costs they will be required to pay.
Airport Transfers
We can help you arrange an airport transfer service for a fee upon request. If you book this service, someone will meet you at the airport and take you to your accommodation.
Health & Safety
The Academy is fully compliant with all UK Health and Safety legislation with respect to adult and child safety including the implementation of a safeguarding and prevent strategy policy. All contact staff have DBS police record checks and receive regular Health and Safety training updates according to the recommendations of relevant bodies such as English UK.
Medical Conditions and Emergencies
The Academy has qualified first-aiders and fire marshals. Any medication that a student brings with them must be labelled in English and the Academy Welfare Officer must be informed. Any medical condition including allergies must be declared on your application form. Regretably any student arriving with a serious medical condition not previously reported on the medical and personal information form may be sent home with no refund of fees.
Force Majeure
In the event of ‘force majeure’ such as fire, flooding, infectious diseases and other events outside the Academy’s reasonable control which may cause the closure of the school, no refund of fees will be made to students, except at the Academy’s discretion in exceptional circumstances.
Disclaimer
All details are published in good faith as of July 2017. All programmes are subject to availability and minimum class numbers. We reserve the right to alter any particulars such as fees at the discretion of the Academy. We reserve the right to cancel any course or close the school for whatever reason. Should this be necessary, we will do our best to find an alternative course for you. If this is not possible, you may be able to apply for a refund. Please see our refund policy.
For detailed information about the course details, please refer to Student Handbook and Programme Specification at https://docklandsacademy.co.uk/student-handbooks-2
Course Objectives
Students develop transferrable knowledge, understanding and skills to work in a wide range of business contexts. Students gain a nationally-recognised vocational qualification to enter in business, or to progress to higher education qualifications such as a degree in a related area such as business management.
Progression and Awards
Students commence by enrolling on the Higher National Certificate (HNC) programme, and upon successful completion of units worth 120 credits at the end of the first year of study, progress onto the Higher National Diploma (HND) programme. Having achieved 240 Credits, students are awarded the Higher National Diploma (HND). Students who are not able to progress or who wish to complete only one year of studies can be awarded the Higher National Certificate (HNC). Where one or more units are completed but there is no further progression, students may claim the relevant unit certificate(s).
Programme Standard
The programme specification and individual unit specifications for this subject are set and issued by Pearson. Academic Management, Teaching and Assessment follow Pearson standards.
Methods of Teaching
Each unit will be delivered in 3 or 6- hour sessions (depending on the weight of the unit) two days a week (Monday – Tuesday for Weekday Classes / Saturday – Sunday for Weekend Classes) for eleven weeks per 15 credits minimum totaling 60 guided learning hours. Methods of learning include lectures, discussions, use of visual aids, websites and online resources, handouts of readings, exercises and worksheets, workshops, pair and group work, presentation, seminars and one to one sessions with the tutor. Teaching aims to engage students as active learners.
In addition, students will need to carry out directed learning, including independent research and complete their assignments in their own time outside class hours. During the term, specific amount of time is given in addition to class hours for individual tutorials whilst students work on their assignments. This is designed so that students can develop over the programme as independent learners. Study-skills training and learning support are provided with a view to increasing both professional and personal competencies such as critical thinking and communication skills.
For 2021 Autumn Term, we will be delivering the courses in blended-learning format as the method of teaching due to current Covid-19 pandemic conditions.
Methods of Assessment
Students will be handed assignment briefs after the second week of each term. Assessment will be carried out using a range of methods, including assessment of written reports, oral presentation and observations of practical work. Students will be required to demonstrate that they have attained a good understanding in each module by meeting the pass criteria for all of the learning outcomes. Further advanced grades of merit or distinction may also be awarded to students who meet the descriptors for those awards as detailed in the assignment briefs.
Once a student’s assignment has been submitted the tutor will mark it and provide qualitative assessment and feedback in the form of written evaluations against each criteria given for learning outcomes. The student will receive their feedback verbally and will also be given reasonable opportunity to resubmit work if necessary.
All assessments will be based upon the tutor’s academic judgements, but these will be verified by both internal and external assessors. Students are given the opportunity to appeal assessment decisions through both Docklands Academy and Pearson appeals procedures.
Course Content: One or two year programme including the following units:
Year 1 HNC Level 4 Business (General Pathway) (RQF)
| Unit Number | Unit Title | Core/Specialist | Credit Value |
| 1 | Business and the Business Environment | Core | 15 |
| 2 | Marketing Essentials | Core | 15 |
| 3 | Human Resource Management | Core | 15 |
| 4 | Management and Operations | Core | 15 |
| 5 | Management Accounting | Core | 15 |
| 6 | Managing a Successful Business Project (Pearson-set) | Core | 15 |
| 7 | Business Law | Optional | 15 |
| 9 | Entrepreneurship and Small Business Management | Optional | 15 |
| Total Credits | 120 | ||
Year 2 HNC Level 4 Business (General Pathway) (RQF)
All level 4 units above are core units for level 5
| Unit Number | Unit Title | Core/Specialist | Credit Value |
| 11 | Research Project (Pearson-set) | Core | 30 |
| 12 | Organisational Behaviour | Core | 15 |
| 32 | Business Strategy | Optional | 15 |
| 35 | Developing Individuals and Teams | Optional | 15 |
| 37 | Consumer behaviour and Insight | Optional | 15 |
| 43 | Tapping into New and International Markets | Optional | 15 |
| 44 | Pitching and Negotiation Skills | Optional | 15 |
| Total Credits | 120 | ||
COURSE FEE : £6150 per level. Level 4 and 5 (2 year-study) Total: £12,300.
Completion of this course will enable the student to progress further into careers pathway, some of which can be found on this link.
Minimum Benchmark Entry Requirements (BER)
You must be 18 years-old or over at the time of registration. All applicants admitted to the Academy must meet the entry criteria specified for each programme. Please see individual course details for the specific entry requirements of each course on our website, also the Academy`s minimum (benchmark) entry requirement on DAL Procedure 4.1 Enrolment and Selection.
The Academy’s Internal Evaluation
The benchmark entry requirements listed on DAL Procedure 4.1 Enrolment and Selection are only a part of the information we use to build a picture of the applicants’ academic ability and potential. That’s why, applicants who are eligible for application then:
· are invited to complete a written Entry Test depending upon their current qualifications, which consists of two sections: English Proficiency Test and Diagnostic Mathematics Test.
· (Following the written Entry Test) are invited for an interview which serves as both a need analysis questionnaire designed to identify their employment goals, academic and development needs, and an English Speaking and Listening skill test to ascertain their English Language level along with the written test.
Command of the English language is essential for BTEC programmes. All undergraduate (and graduate) level applicants (Home/ EEA/ ILR and Swiss national) whose first language is not English must provide recent evidence that they have an adequate command of both spoken and written English level B2 of the CEFR (Common European Framework Reference) for the programme of study for which they have applied or go through our Internal Evaluation Process.
Admissions via alternative criteria (BTEC Programmes)
The term ‘alternative assessment’ is applied to applicants seeking admission who hold qualifications which do not satisfy benchmark entry requirements or programme-specific entry requirements. All students offering non-standard qualifications are expected to demonstrate the same level of academic potential as those offering standard qualifications. To be considered for special entry, the applicant must possess one of the types of qualifications listed on DAL Procedure 4.1 Enrolment and Selection.
Conditional Offers may be granted on the basis that a student has shown adequate academic application but needs some assistance with their English prior to commencement of study. In this instance, English language support will be offered to the applicant (with an additional fee) until they reach to the entry requirement level for the course.
Cases for consideration should be submitted to the Academic Head via Admissions Team. Applicants below the benchmark level may not be admitted without the advance approval of the Academic Head. The full details of the applicant recommended for special entry should be provided to the Academic Head, whose decision in such matters is final.
Students wishing to study on a part-time basis should apply to the Academy directly. Requirements for admission for part-time study are identical to those applying for full- time study subject to availability at the time of the enquiry.
Please contact us for fees at info@docklandsacademy.co.uk
Total Cost:
BTEC Higher National Certificate (HNC) and Diploma (HND) in Business (RQF)
Introduction
BTEC Higher National Certificate and Diploma in Business provides students with the skills and knowledge required to work in a global business environment. The programme offers training in business principles without committing to a specialist vocational pathway.
Duration: 1-2 Years Academic Level: 4/5 Awarding Body: Pearson
Please click here to read the Refund Policy.
Please click here our full Terms and Conditions
| Procedure 4.10 Refund of tuition fees
When making changes to this policy please consult the Refund Policy Changes Flow Chart in Policy & Procedures Folder 4, for further changes |
|||||
| Prepared by | Canan E. Celik | Reviewed by | Nicola Molony | Approved by | Canan E. Celik |
| Review No | 2 | Next Review Date | April 2022 | Approved on | 01/04/2021 |
Procedure 4.10 Refund of tuition fees
When accepting an offer of a place of study at the Academy, a prospective student is required to pay the full amount of the tuition fees for their selected course as set out in our most recent publicity material including the web site. Tuition fees, as agreed by the student in the Terms and Conditions and in the Learning Agreement signed on induction, will NOT normally be refunded.
This includes, by way of example only, if;
- an international student obtains a visa to study at the Academy, enters the UK, but then chooses not to take up studies at the Academy
- a student enrolls on a chosen course of study, is inducted into the Academy, but then discontinues the course
- a student is removed from the Academy due to non-compliance with the Academy’s Admissions Policy 4. Such as Procedure 4.4 Attendance monitoring, serious misconduct or other similar reason
- a student is continuously late or absent to an extent that prevents learning or is contrary to minimum requirements, which includes but is not restricted to those set by a partner college or other relevant body, or leaves before the course ends
- the student changes their mind after the start of their course. They cannot, for example, reduce the number of hours they study per week and convert these into one-to-one classes. They cannot reduce the number of hours to study per day in order to lengthen the duration of their course (only applicable to English Language / DAL tailor made Courses)
The tuition fees MAY be refunded in special circumstances. These include, but are not limited to, if;
- a student wishes to cancel a booking and gives two weeks’ notice in writing before the start of the course
- a student wishes to cancel an accommodation booking and gives one months’ notice before the start of the stay
- a prospective international student has made a deposit of their fees, but then fails to obtain a visa to study at the Academy. In this case the student or his/ her consultant must send scanned copies of their DAL Offer Letter/s, Visa Refusal Letter and passport by e-mail to the Academy for verification
- a prospective international student obtains a visa to study at the Academy, but then, before entry to the UK, decides not to take up the offer of admission
- there are strong compassionate or health grounds, supported by the presentation of suitable evidence
In addition, the Academy MAY:
- Where the Academy terminates a course which has already started, the student will receive a full refund of all amounts paid
- Reimburse additional travel costs for students in an event of a change in the location of their course, or will make funding available to offset these additional cost (applicable to Higher Education students)
- Commit to honour eligible students’ bursaries (applicable to Higher Education students)
- Compensate maintenance costs where it is not possible to preserve continuation of study (applicable to Higher Education students)
- Compensate for tuition and maintenance costs where students have to transfer to alternative courses or providers due to a closure of a programme, including payment to cover any tuition and/or maintenance costs incurred by a learner where these are of a greater value than they would have incurred had the Academy continued to deliver a course for which they were enrolled. (applicable to Higher Education students)
If after enrolment the student decides to withdraw from their course for any other reason, they will not get a refund.
An application for a refund must be made with the Tuition Fee Refund Application form (available from the website or in soft / hard copy via email on request) submitted to the Finance Department. A decision will be made by the Finance Manager, which is subject to review at the discretion of the CEO / Principal, whose decision is final, there being no further appeal. The decision will aim to take into account all the known circumstances and the overall reasonableness and fairness of the case.
A refund, if approved, will be limited to the tuition fees paid to the Academy less an amount proportional to the time spent by the student at the Academy. Please note the following is non-refundable: registration fee, accommodation booking fee and any bank charges incurred. The Academy shall not be liable in any case for monetary loss suffered due to currency fluctuations or any other consequential loss. Due to the above procedures the Academy requires a minimum period of 45 days to process any refund.
If a student cancels his / her course in writing via the Admissions Team at info@docklandsacademy.co.uk in cases other than the visa refusal, the Academy will within the cooling off period issue a full refund minus registration fee (£50 for up to 4 weeks enrolment, £75 thereafter). If the course is cancelled outside the cooling off period but before the start of the course- a full refund minus £300 will be granted. The Admissions team will then send student an email confirming the status of the refund.
To whom refunds can be made
Any refunds can only be made to the original payer (the person who made the payment to Docklands Academy London) using the original method of payment (e.g., bank transfer, credit card). If the fees are paid by card, the refund will be made to the same card.
- Refunds for students who pay their own tuition fees can be refunded
- Refunds for students in receipt of tuitions fee loan from the Student Loans Company (SLC) will be processed directly by our partner college who has direct responsibility to SLC to deal with such matters and NOT the Academy (only applicable to Higher Education students).
- Refunds for students whose tuition fees are paid by a sponsor (applicable to Higher Education students)
The Academy’s financial strategy is to ensure there are sufficient cash reserves within the Group of Companies it belongs to (five start restaurant group namely Tas, Ev and Hazev) for directly fee paying students and working capital at any one time to meet its obligations to provide refunds and compensation should the need arises. Students enrolled on programmes under partnership arrangements accessing funding through a partner will be treated under their relevant refund and compensation policy.
Refund policy for visa refusals (applicable only to Student Visitor Visa and Extended Student Visitor Visa)
If your visa application is refused we will refund your fees, with the exception of instances outlined in 5.3.1. You must apply for a refund before the start date of the course, using the Tuition Fee Refund Application form (available on request to info@docklandsacademy.co.uk)
If your visa application is refused on grounds of documents submitted were fraudulent, the Academy accepts no responsibility to refund.
If your visa application is refused on the below grounds, the Academy will refund full fees, minus £300 if we are notified less than 2 weeks prior to the start of the course and (£50 for up to 4 weeks enrolment, £75 thereafter)
- You did not provide the necessary documents, or the documents were inadequate
- You did not demonstrate adequate financial support (maintenance)
- You applied for your visa too late
- Any other reason
In order to reduce risk of visas being rejected The Academy strongly recommends getting professional advice from the local visa consultants or reputable agents. UK Visa & Immigration (UKVI) regulations are updated frequently, and while the Academy provides occasional general updates as a courtesy service to students, it is the student’s sole responsibility to ensure that they are familiar with the most up to date UKVI regulations. Students on a visa must familiarise themselves with UKVI regulations and at all times abide by the conditions of their visa. The Academy accepts no liability for incomplete or inaccurate visa applications being supplied.
If the Academy documents have been unsatisfactory and served as the reason for a visa refusal of the official refusal letter, the Academy is committed to a full refund.
Students intending to apply for a visa to study at the Academy are required to provide all relevant supporting documentation relating to previous qualifications and experience (if applicable). Where a student has failed to supply such documentation their application may be delayed.
All documents supplied to the Academy to support a student’s visa application MUST also be sent to UKVI/The British Overseas High Commission, to support their visa application. Failure to do so may result in the student’s application for a visa being refused other than in the circumstances specified under Clause 3. The Academy reserves the right to disclose students’ details, including academic progress and attendance rates, to the UKVI.
Please note that the average cost of living in London is highly competitive, and differs from area to area. Students are therefore advised to ensure that they research the area and these average costs before enrolling on any of the courses as well as seeking guidance in relation to expenditure from the UKVI.
Refund policy for courses purchased directly from the Academy
This section applies only to students purchasing the course directly from the Academy.
Bookings made remotely (by telephone, email, online except for booking in person at the Academy) may be cancelled within fourteen (14) days of the initial application via the Admissions Team at info@docklandsacademy.co.uk . This 14-day period is called “the cooling off period”.
If you cancel within the cooling off period, you must tell us in writing. Cancellations made by phone will not be accepted. You must keep evidence of your cancellation within the ‘cooling off period’.
For the avoidance of doubt this clause applies only if the student is not physically present at any time throughout the conclusion of the sale. Students will not be entitled to a refund if they cancel their course under this clause after the 14 day period stipulated above.
- Internship opportunities
University Programs and Apprenticeship Facilities: DDC has a wealth of experience in
offering university students opportunities for internship programmes at its campus as well
as partner luxury restaurant group, soon to open boutique hotel and gastronomy center in
business, finance, hospitality, travel and tourism, gastronomy, IT and culinary arts
specialities. These students can also benefit from studying short higher education unit
certificate programmes that are available at Docklands Academy Campus and awarded
internationally recognised certificates. Further details to be provided. Pricing to be
determined depending on the student numbers, dates of stay and the specific programme
requested.
Minimum of 5 enrolled students required to open these sessions.
- Adaptation to the UK / Life in the UK test preparation
Adaptation to the UK: One of the problems faced by many people who
migrated to England is the foreign language and the other is the adaptation process to
the country. As soon as they move to the country, immigrants in Britain, as in many other
countries, face difficulties in establishing their lives in the UK such as lack of
communication and bureaucratic knowledge. This makes their adaptation to the country
more difficult. With this in mind, we developed a training program and curriculum under
the name of Adaptation To The UK, … This program aims to facilitate the adaptation
process of immigrants with their dealings at places such as the post office, police station,
NHS and similar government agencies from the moment they arrive in the country and to
improve them in communication by providing information about the rules and structures
on communication they will be faced with. The programme can be delivered both digitally
and face-to-face. In this way, immigrants will have the opportunity to complete this course
and adapt more comfortably before they come to the UK. Families and individuals living
here will have the opportunity to build their confidence taking this training at Docklands
Academy campus (or online) after the restrictions of Covid-19 are lifted. This program
offers 4 hours online or face to face session a week. Each session costs £40.
Minimum of 5 enrolled students required to open these sessions.
· Life In The UK Exam: We aim to provide this program to those who need to
adapt the culture of the UK and get ready for their Life In The UK Exam on the way of
citizenship.This program offers 4 hours online or face to face sessions a week. Each
session costs £40.
BİLGİ İÇİN
COURCES sözleşmedekiler
• General English Courses
• Exam preparation (B2 First, C1 Advanced, IELTS, ESOL)
• English for specific purposes (Turkish Business People, Business, Hospitality, Travel and
Tourism, IT)
• One to one English
• Interview Techniques
• Summer camps (ages 11+)
• Higher Education (HNCs and HNDs)
• Internship opportunities
• Adaptation to the UK / Life in the UK test preparation
• Key Stage 3, Key Stage 4 (GCSE), Key Stage 5 (A-Levels) support classes
web sitesi ana menüdekiler
COURCES
• General English Courses
• Exam preparation (B2 First, C1 Advanced, IELTS)
• English for specific purposes; (Academic English, Business, Gastronomi, Travel and
Tourism)
• Higher Education; BTEC (HNCs and HNDs) Hospitality Management, Travel and Tourism,
Business
• Vocational; Food Safety, Gastronomy and Culunary Art (English excluding)
• Under 18s (General English)
Anasayfa Fees – Fee Calculator ve Cources -General English -Apply'dan ulaşılan kurslar
ENGLISH LANGUAGE COURCES
• General English Courses
• ILTS Preparation
• English for specific purposes
• One-to-one
HIGHER EDUCATION PROGRAMMES
• BTEC (HNCs and HNDs) Hospitality Management, Travel and Tourism, Business
VOCATIONAL COURCES
• Food Safety, Gastronomy and Culunary Art (English excluding)online cources
ONLINE CLOURCES
• General English Courses – Interactive Group Section
• General English Courses – One-to-one Section
• Exam preparation (IELTS & Cambridge Exam) – Interactive Group Section
• Exam preparation (IELTS & Cambridge Exam) – One-to-one Section
