When accepting an offer of a place of study at the Academy a prospective student is required to pay the full amount of the tuition fees for their selected course as set out in our most recent publicity material including the web site. Tuition fees include our core education costs incurred in the United Kingdom, such as the cost of providing and maintaining teaching facilities, teaching materials (supplying teaching services, administrative staff and libraries, internet and intranet services.
A processing fee of not more than GBP300 may be collected from students requiring visas to study in the UK before issue of a Conditional Offer Letter. This processing fee covers the cost of processing their application for entry to the Academy and the United Kingdom and is non-refundable in any circumstance.
Tuition fees, as agreed by the student in the general Terms and Conditions and in the Learning Agreement signed on induction, will NOT normally be refunded.
This includes, by way of example only;
- if an international student obtains a visa to study at the Academy, enters the UK, but then chooses not to take up studies at the Academy
- if a student enrols on a chosen course of study, is inducted into the Academy, but then discontinues the course
- if a student is removed from the Academy due to non-compliance with Procedure 4.4 Attendance monitoring, serious misconduct or other similar reason
- if a student is late, absent, or leaves before the course ends
However, the tuition fees MAY be refunded in special circumstances.
These include, but are not limited to;
- if a student wishes to cancel a booking and gives two weeks’ notice in writing before the start of the course
- if a prospective international student has made a deposit of their fees, but then fails to obtain a visa to study at the Academy. In this case the student or his/ her consultant must send scanned copies of their DAL Offer Letter/s, Visa Refusal Letter and passport by e-mail to the Academy for verification
- if a prospective international student obtains a visa to study at the Academy, but then, before entry to the UK, decides not to take up the offer of admission
- if there are strong compassionate or health grounds, supported by the presentation of suitable evidence
An application for a refund must be made on the Tuition Fee Refund Application form (available from the website or in hard copy on request) submitted to the Accounts Officer. A decision will be made by a manager, which is subject to review at the discretion of the Directors, whose decision is final, there being no further appeal. The decision will aim to take into account all the known circumstances and the overall reasonableness and fairness of the case.
A refund, if approved, will be limited to the tuition fees paid to the Academy less an amount proportional to the time spent by the student at the Academy. The Academy shall not be liable in any case for bank charges incurred, monetary loss suffered due to currency fluctuations or any other consequential loss. Due to the above procedures the Academy requires a minimum period of 42 days to process any refund.
Making a payment
You cannot start the course until the required payment is made in full, including any accommodation fees.
You may pay by:
- Bank Transfer in £ sterling
- Credit and Debit Cards
- Course registration fee
- Course fee
- Teaching materials
- Accommodation fee (if applicable)
- Bank transfer fee (if applicable)
- Airport transfer fee (if applicable)
Any special offers apply from the date of publication and are not valid after their expiry date.
Students will need to take an English language placement test before being placed in a class at the appropriate level. Please see individual course details for the specific entry requirements of each course. The Academy reserves the right to interview applicants and refuse entry to anyone. The Academy will not be obligated to provide reasons for rejecting an application by discussion or correspondence. We accept students on the assumption that they are of sound health and are aged 16 plus at the strt of their course.
Code of Conduct
The Academy has an expectation that all students will engage with our Code of Conduct. Copies of the code are displayed around the Academy building. The Academy has drawn up the Code of Conduct with reference to Chapter B4 of the UK Quality Code.
Good conduct means:
- realising that you are a member of the Academy community and will behave accordingly. This applies anywhere and at any time but is particularly important in the local community around the Academy, whilst on fieldwork, whilst on other study away from the Academy and whilst engaged in any other Academy-related activity
- recognising the diversity of the Academy community and not discriminating against others on the basis of their: age, ethnic origin, race, nationality, membership of a national minority, culture, language, religious faith or affiliation or lack thereof, political affiliation or opinions or lack thereof, gender, gender identity, sexuality, sexual orientation, marital status, caring or parental responsibilities, illness, ability or disability, mental health status, medical condition, physical appearance, genetic features, parentage, descent, full or part-time student status, socio-economic background, employment status, trade union affiliation, spent or irrelevant criminal convictions or any other irrelevant distinction
- acting responsibly and being honest
- being considerate, respectful and courteous towards others
- behaving in a respectful manner towards others so that they do not feel that they are being harassed or bullied
- abiding by the law
In the Academy
When attending classes or other activities in the Academy you must follow the rules laid down for academic activity. This means:
- being punctual for all classes and other appointments
- informing the relevant person in an appropriate manner if you are going to be absent or delayed for an activity where you are expected to attend
- being aware of and acting upon the advice and assistance available on academic and other matters from sources such as personal, programme and departmental tutors
- seeking help when you need it
While around the Academy
You must show respect for Academy property informing yourself of Academy Health and Safety procedures and follow them. This means:
- playing your part in maintaining security and being prepared to produce your identity card when requested
- caring for the environment of the Academy by respecting buildings, spaces and facilities
- recycling and disposing of litter responsibly
- acting upon the Academy’s advice for saving energy
- showing consideration for others (eg. switching mobile phones off in classes)
- ensuring that any activity you engage in using the internet, including virtual learning environments, social networking sites (eg. My Space, Facebook, Twitter etc ), blogs or other web resources, refrains from causing offence and could not be regarded as bullying or harassment
- respecting the right of freedom of speech provided it is within the law
Students are admitted on condition that they accept these terms and conditions and all the rules and expectations regarding their behaviour in line with four key values of the Academy and all the rules as stipulated in the application form and student declaration documents. The Academy will make every effort to inform and warn students, agents or parents if there are any breaches of rules. Reapeated breaches or incidents of gross misconduct may result in a sanction such as suspension or dismissal from the Academy. In such cases students will not be reimbursed fees and the students may incur costs they will be required to pay.
Students will be held liable if they are found to be responsible for any loss or damage to property.
We can provide an airport transfer service. If you book this service, someone will meet you at the airport and take you to your accommodation.
Health & Safety
The Academy is fully compliant with all UK Health and Safety legislation with respect to adult and child safety including the implementation of a safeguarding and prevent strategy policy. All contact staff have DBS police record checks and receive regular Health and Safety training updates according to the recommendations of relevant language travel governing bodies such as English UK.
The Academy has qualified first aiders and keeps in touch with local accident & emergency facilities. Any medication that a student brings with them must be labelled in English and the Academy Welfare Officer must be informed. Any medical condition, food or other allergies must be declared on the application form. Regretably any student arriving with a serious medical condition not previously reported on the medical and personal information form may be sent home with no refund of fees.
In the event of ‘force majeure’ such as fire, flooding, infectious diseases and other events outside the Academy’s reasonable control which may cause the closure of the school, no refund of fees will be made to students, except at the Academy’s discretion in exceptional circumstances.
All details are published in good faith as of March 2017. All programmes are subject to availability and minimum class numbers. We reserve the right to alter any particulars such as fees at the discretion of the Academy. We reserve the right to cancel any course or close the school for whatever reason. Should this be necessary, we will do our best to find an alternative course for you. If this is not possible you may be able to apply for a refund. Please see our refund policy.